![]() ![]() ![]() You should be able to do this without encountering any problems. If you can’t seem to access your account, download the latest client version and install it on your PC. Fix 3: Use The App Instead Of A Web Browser To Log InĪccording to some users who solved this problem, logging in via the Origin app instead of a web browser has a higher chance of success. You have now successfully cleared Origin’s cache, which should eliminate the bug preventing you from logging into your account. Restart your PC (this is optional but recommended). ![]() Then, in the address bar, click on AppData, open the Local folder, and delete the Origin folder from there as well. The “Roaming” folder will open, and you need to delete the Origin folder.This time, type %AppData% in the search field and press OK at the bottom. Again press Windows + R on your keyboard simultaneously.After deleting the files, close the window. In the folder that opened (by initiating the search during the previous step), delete everything except the folder named Local Content.In the search field, enter %ProgramData%/Origin, and press OK at the bottom.This will access the “Run” function on Windows 10. Press Windows + R on your keyboard at the same time.Use the Task Manager to double-check that all Origin-related processes are closed. Close Origin if it’s running on your PC.It’s quite easy to do and is worth giving a try. Fix 2: Clear Origin Cache FilesĬlearing Origin’s cache files can help you fix many problems with the client. This fix was confirmed as being effective by multiple users, and it should also work for you. The “Can’t log in” problem should no longer affect you. Now, run Origin as an administrator and try logging into your account again. Click the “Sync now” button to ensure your time and date are in sync with Windows servers.Here, enable both the “Select Time Automatically” and “Set Time Zone Automatically” options.Click on Time & Language to access the section where you will sync the time settings.Press Windows + I on your keyboard at the same time.The key here is to sync your system’s date and time with the one Origin uses, and the error will disappear. Fix 1: Sync Time And Date On Your PCĭespite this being an unorthodox fix, it’s easy to apply and won’t take much of your time. Although it’s a working solution to the problem, many users prefer not to install older versions of software.įortunately, there are a few other fixes you can try first. In one of the many Reddit threads covering this topic, the original poster asks for guidance from others on how to solve the problem.Īnother user answered with a potential fix, which includes downloading an older Origin version. Despite this bug being relatively common and easy to solve, many Origin users still require a helping hand when first encountering it, as the error message is vague and doesn’t lead anywhere. ![]()
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